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Effective Date: June 29, 2026
Privacy Policy
Welcome to Deavah Siemens ("Company," "we," "our," or "us"). We are committed to protecting your privacy and handling your personal information with transparency, integrity, and care.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, enroll in our programs, purchase products or services, subscribe to our newsletter, attend workshops or webinars, participate in coaching, or otherwise interact with us.
Our services include, but are not limited to:
RECLAIM™ The Metabolic Recalibration Program
Sugar Freed Method Blood Sugar Program
Decoding Your Metabolism Series Programs
Individual Coaching
Group Coaching
Digital Courses
Workshops
Educational Webinars
Membership Programs
Email Newsletters
Substack Publications
Downloadable Resources
Physical Products
Online Communities
Our website and related services
Collectively these are referred to throughout this Privacy Policy as our "Services."
By accessing or using our Services, you agree to the practices described in this Privacy Policy.
If you do not agree with this policy, please discontinue use of our Services.
Information We Collect
Depending on how you interact with our Services, we may collect the following categories of information.
Personal Information
Information you voluntarily provide may include:
Name
Mailing address
Email address
Telephone number
Billing address
Payment information (processed securely by third-party payment processors)
Username or account information
Emergency contact information (if applicable)
Coaching & Wellness Information
If you participate in coaching, educational programs, or workshops, you may voluntarily provide information including:
Health goals
Nutrition information
Lifestyle habits
Blood sugar information
Weight history
Exercise habits
Sleep patterns
Stress levels
Laboratory values you choose to share
Questionnaire responses
Food journals
Progress updates
Coaching notes
Communications between you and us
Providing this information is entirely voluntary.
Purchase Information
When purchasing our products or services, we may collect:
Purchase history
Transaction details
Payment confirmations
Order history
Product selections
Subscription status
We do not store complete credit card numbers.
Payments are processed through secure third-party payment processors.
Website Usage Information
When visiting our website, certain information may be collected automatically, including:
IP address
Browser type
Operating system
Device information
Pages viewed
Time spent on pages
Referral source
Click activity
Website performance data
Cookies and Similar Technologies
Our website may use cookies, pixels, web beacons, and similar technologies to:
Improve website performance
Remember user preferences
Analyze website traffic
Personalize user experience
Measure marketing effectiveness
Improve future content and services
Most browsers allow you to control cookie settings through your browser preferences.
Disabling cookies may affect certain website functionality.
How We Collect Information
Information may be collected when you:
Visit our website
Subscribe to our newsletter
Download free resources
Register for webinars
Purchase products
Purchase coaching
Join a membership
Participate in workshops
Complete questionnaires
Fill out intake forms
Submit testimonials
Contact customer support
Participate in surveys
Interact with us on social media
Subscribe to our Substack publication
Leave comments or feedback
How We Use Your Information
We use your information to:
Deliver products and services
Provide coaching and educational programs
Process payments
Schedule appointments
Respond to customer inquiries
Improve customer experience
Personalize educational content
Send requested information
Deliver newsletters
Send educational updates
Provide customer support
Improve our website
Conduct internal analytics
Comply with legal obligations
Detect fraud or misuse
Protect our legal rights
We may also use aggregated, anonymous information for business analysis and service improvement.
Email Communications
If you subscribe to our email list, register for an event, or purchase a product or service, you may receive communications from us, including:
Educational content
Newsletters
Workshop announcements
Program updates
Promotional offers
Customer service communications
You may unsubscribe from promotional emails at any time by clicking the "Unsubscribe" link included in our emails.
Transactional emails related to purchases or customer support may still be sent as necessary.
Third-Party Service Providers
To operate our business, we may share necessary information with trusted third-party providers that perform services on our behalf.
These providers may include:
Website hosting providers
Payment processors
Email marketing providers
Webinar platforms
Scheduling software
Course hosting platforms
Analytics providers
Customer support platforms
Shipping providers
Cloud storage providers
Marketing platforms
Advertising platforms
Examples may include:
Stripe
PayPal
ClickFunnels
Zoom
Google
Meta
Substack
LinkedIn
YouTube
These providers receive only the information necessary to perform their services and are responsible for protecting the information they process according to their own privacy policies.
Payment Processing
All online payments are processed through secure third-party payment processors.
We do not store full credit card numbers or sensitive payment credentials on our servers.
Please review the privacy policies of your selected payment processor for additional information regarding how your payment information is handled.
How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
These measures may include:
Secure website encryption (SSL)
Password-protected systems
Limited access to personal information
Secure third-party payment processing
Regular software updates
Trusted cloud-based storage providers
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our Services, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements.
The length of time we retain information depends on the type of information and the purpose for which it was collected. When personal information is no longer needed, we will securely delete, anonymize, or otherwise dispose of it in accordance with applicable laws and our internal data retention practices.
Your Privacy Rights
Depending on where you reside, you may have certain rights regarding your personal information. These rights may include the ability to:
Request access to the personal information we maintain about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to applicable legal exceptions.
Request a copy of your personal information in a portable format where required by law.
Withdraw consent where processing is based on your consent.
Object to or restrict certain processing activities where permitted by law.
To exercise any of these rights, please contact us using the contact information provided at the end of this Privacy Policy.
We may request information necessary to verify your identity before responding to your request.
California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws.
Subject to applicable legal exceptions, California residents may have the right to:
Know what categories of personal information we collect.
Know the purposes for which personal information is collected and used.
Request deletion of certain personal information.
Request correction of inaccurate personal information.
Receive information about the categories of third parties with whom personal information is shared.
Not be discriminated against for exercising any applicable privacy rights.
We do not sell your personal information for monetary compensation.
If our data-sharing practices change in the future, this Privacy Policy will be updated accordingly.
California residents may submit privacy requests by contacting us using the information listed below.
International Users
Our Services are operated from the United States.
If you access our Services from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States or other countries where our service providers operate.
By using our Services, you consent to such transfers, subject to applicable legal requirements.
If you are located in a jurisdiction with data protection laws that differ from those in the United States, you acknowledge that your information may be transferred to countries that may not provide the same level of legal protection.
GDPR Notice for European Economic Area (EEA) Residents
If you are located in the European Economic Area, United Kingdom, or another jurisdiction with similar privacy protections, we process your personal information only when we have a lawful basis to do so.
These lawful bases may include:
Your consent.
Performance of a contract with you.
Compliance with legal obligations.
Our legitimate business interests, provided those interests do not override your rights and freedoms.
Where required by law, you may withdraw your consent at any time. Withdrawal of consent will not affect processing already carried out before the withdrawal.
Children's Privacy
Our Services are intended for adults and are not directed toward children under the age of 13, or the minimum age required under applicable law in your jurisdiction.
We do not knowingly collect personal information from children.
If we become aware that personal information has been collected from a child without appropriate parental or legal guardian consent, we will take reasonable steps to delete that information promptly.
If you believe a child has provided personal information through our Services, please contact us immediately.
Artificial Intelligence (AI)
To improve the quality and efficiency of our business operations, we may use artificial intelligence ("AI") technologies to assist with tasks such as:
Drafting educational content.
Organizing information.
Customer service support.
Administrative tasks.
Business operations.
Content planning.
When AI tools are used, they are intended to assist our team and do not replace professional judgment or individualized coaching.
We make reasonable efforts to use reputable service providers and to protect customer information when utilizing technology in our business.
Links to Other Websites
Our website and communications may contain links to third-party websites or services for your convenience or educational purposes.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
Data Security
We use commercially reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no method of transmitting information over the Internet or storing electronic data is completely secure.
Accordingly, while we strive to protect your information, we cannot guarantee absolute security, and you provide information at your own risk.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
When material changes are made, we will update the "Effective Date" at the beginning of this document.
Your continued use of our Services after any changes become effective constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.
Contact Information
If you have questions regarding this Privacy Policy, your personal information, or our privacy practices, please contact us:
Deavah Siemens
27422 Portola Pkway, Ste 200
Foothill Ranch, CA California 92610
United States
Email: deavah@deavahsiemens.com
Phone: (949) 371-9760
Website: https://www.deavahsiemens.com
A Final Note About Our Services
Our Services are designed to provide education, coaching, training, and wellness information. They are intended to support informed decision-making and healthy lifestyle practices.
Participation in our Services is voluntary. Any personal information you choose to provide is submitted at your discretion and will be handled in accordance with this Privacy Policy.